

Empowering Your Journey to Healing, Balance & Self-Discovery
A safe, compassionate, and confidential therapy space tailored to your unique rhythm. Offering face-to-face counselling in Denbigh and Chester, outdoor Walk & Talk sessions across North Wales, and secure online Zoom consultations.
Professional Clinical Accreditations & Regulatory Alignments
Bespoke Therapeutic Services
Clear, transparent pricing across all modalities. Sessions are arranged directly to ensure personalized scheduling and dedicated attention.
30-Minute Initial Consultation
A gentle, zero-pressure phone or video consultation to discuss your therapeutic goals, ask questions, and ensure Jacqui is the right practitioner for you.
- Understand therapeutic approach
- Explore session format options
- Discuss primary goals & focus
- No obligation to proceed
Individual Counselling & Psychotherapy
In-depth one-to-one clinical psychotherapy tailored for anxiety, stress, emotional trauma, or life transitions. Available in-person, outdoors via Walk & Talk, or online via Zoom.
- Humanistic & integrative approach
- Available in Denbigh, Chester, or Zoom
- Outdoor Walk & Talk modality option
- Strictly confidential & BACP accredited
Couples & Family Counselling
Joint therapy sessions designed to facilitate open communication, resolve recurring relationship conflicts, and rebuild emotional connection and trust.
- Balanced, impartial facilitation
- Communication pattern exploration
- Constructive conflict resolution
- Safe, supportive environment
All appointment times are confirmed directly by Jacqui to ensure individual diary flexibility and dedicated therapeutic attention.
Our Physical Consultation Rooms



Jacqui Roberts
Registered Counsellor & Psychotherapist
“My goal is to walk alongside you as you navigate life's complexities.”
Welcome to My Progress Counselling and Psychotherapy. As a registered member of the British Association for Counselling and Psychotherapy (BACP), I provide a safe, non-judgmental, and deeply empathetic environment where you can speak openly about your thoughts and feelings.
Whether you are experiencing overwhelming anxiety, navigating relational breakdown, recovering from trauma, or seeking personal clarity, my humanistic and integrative stance means we move strictly at your pace.
Sessions are available face-to-face at my consultation rooms in Denbigh and Chester, outdoors via restorative Walk & Talk therapy, or online via secure Zoom video.
Words From My Progress Clients
“Jacqui's warm and non-judgmental approach gave me the confidence to explore feelings I had buried for years. The Walk & Talk sessions in Denbighshire were truly transformative.”
“I was hesitant about starting therapy, but the free initial consultation put me completely at ease. I feel clearer, lighter, and much better equipped to handle anxiety.”