Serene personal wellness and calm reflection
Registered BACP PsychotherapistDenbigh & Chester, UK

Empowering Your Journey to Healing, Balance & Self-Discovery

A safe, compassionate, and confidential therapy space tailored to your unique rhythm. Offering face-to-face counselling in Denbigh and Chester, outdoor Walk & Talk sessions across North Wales, and secure online Zoom consultations.

100%Confidential & BACP Aligned
BespokeIndividual & Couples Therapy

Professional Clinical Accreditations & Regulatory Alignments

BACP Registered MemberBritish Association for Counselling & PsychotherapyRegistered Member MBACP #392811
NCPS AccreditedNational Counselling & Psychotherapy SocietyAccredited Member MNCS
Psychology Today VerifiedProfessional Therapy Directory VerifiedVerified Professional Practitioner
ICO Data RegisteredInformation Commissioner's OfficeRegistration #ZA883190
BACP Registered MemberBritish Association for Counselling & PsychotherapyRegistered Member MBACP #392811
NCPS AccreditedNational Counselling & Psychotherapy SocietyAccredited Member MNCS
Psychology Today VerifiedProfessional Therapy Directory VerifiedVerified Professional Practitioner
ICO Data RegisteredInformation Commissioner's OfficeRegistration #ZA883190
BACP Registered MemberBritish Association for Counselling & PsychotherapyRegistered Member MBACP #392811
NCPS AccreditedNational Counselling & Psychotherapy SocietyAccredited Member MNCS
Psychology Today VerifiedProfessional Therapy Directory VerifiedVerified Professional Practitioner
ICO Data RegisteredInformation Commissioner's OfficeRegistration #ZA883190
Therapeutic Services & Fees

Bespoke Therapeutic Services

Clear, transparent pricing across all modalities. Sessions are arranged directly to ensure personalized scheduling and dedicated attention.

Recommended First Step
Free / Discovery

30-Minute Initial Consultation

Free/ 30 Minutes

A gentle, zero-pressure phone or video consultation to discuss your therapeutic goals, ask questions, and ensure Jacqui is the right practitioner for you.

  • Understand therapeutic approach
  • Explore session format options
  • Discuss primary goals & focus
  • No obligation to proceed
1-to-1 Therapy

Individual Counselling & Psychotherapy

£60.00/ 50 Minutes

In-depth one-to-one clinical psychotherapy tailored for anxiety, stress, emotional trauma, or life transitions. Available in-person, outdoors via Walk & Talk, or online via Zoom.

  • Humanistic & integrative approach
  • Available in Denbigh, Chester, or Zoom
  • Outdoor Walk & Talk modality option
  • Strictly confidential & BACP accredited
Relational Therapy

Couples & Family Counselling

£75.00/ 50 Minutes

Joint therapy sessions designed to facilitate open communication, resolve recurring relationship conflicts, and rebuild emotional connection and trust.

  • Balanced, impartial facilitation
  • Communication pattern exploration
  • Constructive conflict resolution
  • Safe, supportive environment
Direct Diary Management

All appointment times are confirmed directly by Jacqui to ensure individual diary flexibility and dedicated therapeutic attention.

Practice Rooms

Our Physical Consultation Rooms

My Progress Denbigh Therapy Room
My Progress Denbigh Consultation Area
Llys Aneurin, 1 Crown Lane, Denbigh, LL16 3SY
Jacqui Roberts MBACP Registered Psychotherapist

Jacqui Roberts

Registered Counsellor & Psychotherapist

BACP Registered Member
Denbigh PracticeLlys Aneurin, 1 Crown Lane, Denbigh, LL16 3SY
Chester Consultation RoomsCentral Chester location for face-to-face appointments
Meet Your Practitioner

“My goal is to walk alongside you as you navigate life's complexities.”

Welcome to My Progress Counselling and Psychotherapy. As a registered member of the British Association for Counselling and Psychotherapy (BACP), I provide a safe, non-judgmental, and deeply empathetic environment where you can speak openly about your thoughts and feelings.

Whether you are experiencing overwhelming anxiety, navigating relational breakdown, recovering from trauma, or seeking personal clarity, my humanistic and integrative stance means we move strictly at your pace.

Sessions are available face-to-face at my consultation rooms in Denbigh and Chester, outdoors via restorative Walk & Talk therapy, or online via secure Zoom video.

Integrative ApproachCombining person-centred, psychodynamic, and relational modalities
BACP Ethical CodeAdhering strictly to BACP professional boundaries and confidentiality
Trauma-InformedEmotional pacing, safe space, and non-pathologising care
Confidential & SupportiveIn-person consulting, outdoor movement, or online Zoom
Client Experiences

Words From My Progress Clients

Jacqui's warm and non-judgmental approach gave me the confidence to explore feelings I had buried for years. The Walk & Talk sessions in Denbighshire were truly transformative.

S. M.Denbighshire Client

I was hesitant about starting therapy, but the free initial consultation put me completely at ease. I feel clearer, lighter, and much better equipped to handle anxiety.

D. R.Chester Client
Questions & Answers

Frequently Asked Questions

The initial consultation is a completely free, zero-pressure 30-minute phone or Zoom call. It allows us to discuss what brings you to therapy, explore which session format suits you best, and confirm whether Jacqui is the right practitioner for your needs before scheduling your first therapeutic hour.